Data Sub-processors List
Subprocessors List in accordance with GDPR disclosure obligations
Sub-processor
Data/Purpose
Microsoft
Data Type: Azure Files, Database, Logs
Data at Rest (Location): Dependent on you service contract (AUS, US, EU)
Purpose of Processing: Cloud Service Provider
Twilio
Data Type: Video & Audio
Data at Rest (Location): United States
Purpose of Processing: Audio and video streams in conference
Rev.AI
Data Type: Transcription (Audio)
Data at Rest (Location): Dependent on you service contract (AUS, US, EU); data transits United States for processing
Purpose of Processing: Transcription
Docusign
Data Type: eSignatures, Agreements
Data at Rest (Location): Dependent on you service contract (AUS, US, EU)
Purpose of Processing: Execution of agreements within the platform
Stripe
Data Type: Payment Card
Data at Rest (Location): United States
Purpose of Processing: Payment Card Processing
Auth0
Data Type: Identity, Credentials
Data at Rest (Location): Dependent on you service contract (AUS, US, EU)
Purpose of Processing: Identity Management
Data Type: Email, files, customer data
Data at Rest (Location): United States
Purpose of Processing: File storage, collaboration tools
Salesforce & Intercom
Data Type: Customer information, (name, email address, phone number)
Data at Rest (Location): United States
Purpose of Processing: chat, call and communications services
Jira
Data Type: Customer data, (name, email address, phone number)
Data at Rest (Location): Australia
Purpose of Processing: Customer Support Services
Whispli
Data Type: Anonymous complaints information
Data at Rest (Location): Australia
Purpose of Processing: SRCMS
LawVU
Data Type: Complaint case files information
Data at Rest (Location): Australia
Purpose of Processing: SRCMS
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