# Support Materials

## Support Materials

- [Video Conference - User Manual](https://docs.immediation.com/support-materials/master.md): Immediation Platform Online Conferencing
- [Video Conference FAQs](https://docs.immediation.com/support-materials/video-conference-faqs.md)
- [Troubleshooting Guide](https://docs.immediation.com/support-materials/troubleshooting-guide.md): This document sets up the most common technical issues and the recommend solutions for users.
- [Immediation Pre-flight Checks](https://docs.immediation.com/support-materials/immediation-pre-flight-checks.md): Get yourself ready for your video conference
- [Network / Firewall Settings](https://docs.immediation.com/support-materials/network-firewall-settings.md): Details for network and firewall changes to get the best experience with Immediation.
- [Admin User Guide](https://docs.immediation.com/support-materials/admin-user-guide.md): Using Immediation as an account administrator